You place 200 temps across 15 client sites. You have no idea how any of them are doing.
They're your employees working in someone else's building. You don't see them. Their site supervisor doesn't report to you. The first sign of a problem is a no-show or a complaint from the client.
You have a workforce you're responsible for and no visibility into their daily experience. That's the staffing industry's structural blind spot.
Silence is not a signal that things are going well
You place a temp. You hear nothing until the assignment ends or the client calls to complain. The temp who was harassed on-site didn't tell you because there was no easy way to report it. The temp who quit didn't tell you why.
The client hears about problems before you do. The branch manager hears about problems after you do. The recruiter who placed the worker has moved on to the next req. Nobody is listening to the person on assignment because there's no channel built for listening.
The absence of complaints is not evidence of satisfaction. It's evidence that reporting is too hard.
Hear from your workforce instead of guessing
The standard shouldn't be "we'll hear about it if something goes wrong." The standard should be "we check in with every placed worker, every week, by text."
Weekly check-ins go to every temp on assignment. Satisfaction scores surface before problems become no-shows. Anonymous reporting gives temps a safe channel to flag site issues without going through the on-site supervisor who might be part of the problem.
You stop reacting to client complaints and start seeing the data that predicts them.
Two versions of the same placement
Before: You place a temp at a warehouse. Three weeks later, the client calls. The temp stopped showing up. You call the temp. No answer. You never find out what happened. You send a replacement. The cycle repeats.
After: The temp gets a weekly check-in by text. Week two, the satisfaction score drops. The branch manager calls before the no-show happens. The issue was a site supervisor problem. You move the temp. You keep the placement. You keep the client relationship.
Every ghost is a failed placement and lost revenue
3 million staffing workers in the United States. One client complaint costs the relationship. One unreported safety incident at a client site creates liability for you. One temp who ghosts because nobody asked how it was going -- that's lost revenue and a failed placement.
The cost of not checking in is not abstract. It's measured in no-shows, client churn, and the liability you carry for workers you can't see.
Every placement that fails silently is a placement you could have saved with one text.
Temp workers won't download your agency's app
They're on assignment for 6 weeks. They're not going to download an app, create an account, and remember a password for a job that ends next month. They're not going to check a portal. They're not going to read email from an agency inbox.
They'll read a text because it takes 5 seconds. The device is in their pocket. The behavior already exists. The channel works because it asks nothing of the temp except what they already do.
Crew Check gives you visibility into every placement
Crew Check sends weekly check-ins, safety alerts, and anonymous reporting channels to every placed temp by text. You see satisfaction scores across 15 client sites. You hear from workers before they ghost. You catch site problems before the client calls.
Your workforce is distributed across someone else's buildings. Crew Check is how you stay connected to every one of them.